At Smart MRI, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our diagnostic centre or website.
Information We Collect
Personal Information: We collect personal information that you provide to us when scheduling an appointment, filling out forms, or communicating with our staff. This information may include your name, address, phone number, email address, date of birth, and medical history.
Medical Information: In order to provide you with accurate and effective diagnostic services, we collect relevant medical information, including details about your health condition, previous medical history, and any medications you are taking.
Website Usage Data: When you visit our website, we may collect non-personal information about your interaction with our site. This may include your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website and provide a better user experience.
How We Use Your Information
To Provide Medical Services: We use your personal and medical information to schedule appointments, perform MRI scans, and provide accurate diagnostic results.
To Communicate with You: We may use your contact information to send you appointment reminders, updates about your scan results, and other relevant communications.
To Improve Our Services: We analyze website usage data to enhance the functionality and user experience of our website. This information is used in an aggregated form and does not identify individual users.
To Comply with Legal Requirements: We may be required to disclose your information to comply with legal obligations, such as responding to a court order or regulatory request.
How We Protect Your Information
Data Security: We implement appropriate technical and organizational measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. Our systems are regularly updated and monitored to ensure the highest level of security.
Confidentiality: All staff members at Smart MRI are trained on the importance of patient confidentiality and are required to adhere to strict privacy standards. Access to your information is limited to authorized personnel who need it to perform their job duties.
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it solely for the purpose of providing services to Smart MRI.
Your Rights
Access and Correction: You have the right to access and request corrections to your personal and medical information held by us. If you believe that any information we have is inaccurate or incomplete, please contact us to make the necessary updates.
Data Portability: You have the right to request a copy of your personal and medical information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: You may withdraw your consent for us to process your personal and medical information at any time. However, this may affect our ability to provide you with certain services.
Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
Smart MRI
111 Watling Gate, 297-303 Edgware Road, London, NW9 6NB.
+44 7880 954952
enquiry@smartmri.co.uk
We are committed to protecting your privacy and ensuring that your experience with Smart MRI is safe and secure. Thank you for trusting us with your diagnostic imaging needs.